Terms and Conditions

This site is operated by [Company name], tax number [NIF], registered address [Address], email [email] and telephone [phone].

We sell olive oil, hampers and other food or brand-related products. Images shown are illustrative and may vary slightly from the final product.

We make every effort to present accurate information about descriptions, prices, availability, ingredients and product characteristics.

Prices shown are in euros and include VAT at the applicable legal rate unless stated otherwise.

Shipping costs, where applicable, are shown before order confirmation.

Orders are subject to payment confirmation and stock availability. After purchase, you will receive an email confirmation with the order details.

We reserve the right to refuse or cancel orders in the event of an obvious pricing error, unavailability, suspected fraud or delivery impossibility.

Payments can be made through the methods available at checkout. Payment processing is carried out by secure external providers such as Stripe.

Orders are only prepared after payment confirmation.

Delivery times shown are estimates and may vary depending on the carrier, destination, season or external circumstances.

The customer must ensure delivery details are correct. We are not responsible for delays or returns caused by incorrect or incomplete addresses.

Under applicable law, consumers may exercise the right of withdrawal within 14 days after receiving the order, except in legally excluded cases.

Sealed food products opened after delivery, personalised products or products that cannot be returned for hygiene or food safety reasons may not be eligible for return.

All text, images, brands, logos, graphic elements and website content belong to their respective owners and may not be copied, modified or used without authorisation.

We aim to keep the website secure, updated and available, but we do not guarantee uninterrupted operation or a complete absence of errors.

We are not responsible for damages resulting from misuse of the website, temporary unavailability or external factors beyond our control.

These terms are governed by Portuguese law. In the event of a dispute, the consumer may use the alternative dispute resolution mechanisms provided by applicable legislation.