Legal
Your privacy matters to us. This policy explains what data we collect, how we use it and what rights you have as a user and customer.
The data controller is [Company name], tax number [NIF], registered address [Address], email [email] and telephone [phone].
If you have any questions about your personal data, you can contact us using the email address listed in this policy.
We may collect details such as name, email, telephone number, billing address, delivery address, order information, purchase history and messages sent through the contact form.
Payment data is processed by secure payment providers such as Stripe. We do not store full card details on our servers.
We use data to process orders, manage payments, prepare deliveries, issue sales documents, respond to enquiries, provide customer support and comply with legal obligations.
Where applicable and with your consent, we may also use your email to send news, campaigns or commercial communications.
We process personal data on the basis of contract performance, legal obligation, consent and legitimate interest, depending on the purpose.
We may share data with providers required to deliver the service, including carriers, payment platforms, email tools, web hosting, accounting services and competent authorities where required by law.
We require our providers to process data securely and only for the contracted purposes.
We keep data only for as long as necessary to fulfil the purposes described in this policy or for periods required by law, including tax and accounting obligations.
You may request access, rectification, erasure, restriction, objection to processing and portability of your data, within the limits provided by law.
You also have the right to withdraw consent at any time where processing depends on your consent.
If you believe your data is not being processed correctly, you can contact us directly or submit a complaint to the competent data protection authority.
We may update this policy whenever necessary. The version published on the website is the version in force.
Note: this text is an initial base and should be reviewed/adapted by a legal professional before final publication.